Shipping within New Zealand
FREE shipping for orders (excluding saddles) $750+
South Island
- $7.50 Business (Urban)
- $11.50 Residental (Urban)
- $13.50 Rural Address
North Island
- $10.50 Business (Urban)
- $14.00 Residental (Urban)
- $16.00 Rural Address
We use the Castle Parcels courier service. In all cases when the courier is used, a track and trace number will be provided to you so you can follow the progress of your order.
Your order will be shipped during the next opening hours once payment has been processed. Expected delivery 2-3 working days, but please allow up to 2 extra days for rural deliveries.
If your order has not arrived after this time period, please contact us and we will follow up for you.
Rest of the world
Saddles are only able to be shipped within New Zealand
$25 Air Mail - Untracked Service
$50 Air Mail - Tracked Service
FREE tracked shipping for orders over $750*
* Please note this EXCLUDES Horse Rugs which will incur an additional $50 charge per rug.
Parcels sent on the standard air mail service ($25 international shipping option) are not tracked. Items sent under this option are done so at the risk of the customer and we are unable to accept responsibility for any loss or damage to any order shipped under this option.
Parcels sent on the tracked air mail service ($50 international shipping option) will be sent with a tracking number which will be emailed to the customer when their order is fulfilled and the package has been sent. Customers will then be able to use this number to track the progress of their parcel prior to delivery.
Shipping times on international packages may vary between countries.
Please note that during busy times such as Christmas, courier and postal services can become over loaded and some delays are possible.
